Welcome to the Booking Guide! Here you can find information on how to book tickets, when booking starts and the ticket collection methods, as well as all the fantastic benefits and discounts. 

When to Book

Advance bookings will be accepted from 16 October to 28 November 2008. We strongly recommend you to book during this period to avoid disappointment, to get the best available seats and to enjoy fantastic benefits and discounts. Counter bookings at all HK Ticketing and URBTIX outlets will start on 6 December 2008.

How to Book

Advance Booking Period (16 October - 28 November 2008)

• Internet Booking 
• Postal Booking
• Fax Booking

Counter Booking Period (6 December 2008 - 8 March 2009)

• URBTIX / HKT Internet Ticketing Service
• URBTIX / HKT Telephone Credit Card Booking
• URBTIX / HKT Outlets Counter Booking
• Overseas Fax Booking (7 December 2008 - 8 March 2009)  

How to Collect Your Ticket(s) during Advance Booking Period

The Advance booking orders and the tickets will be sent to you by post. Please call URBTIX hotline at 2734 9011 to inquire about your booking status.

Advance Booking Transaction Enquiry

If you would like to enquire your advance booking record and receive the email acknowledgement again, please click here.

Special Benefits and Discounts

Special Benefits and Discounts are available during the Advance Booking period: ticket discounts, free drinks coupon and Festival/Student Friends privileges.

Full-time local students can purchase up to two tickets for each performance during the Advance Booking period. Adults may bring a maximum of four children/students to each performance provided that at least ONE standard price ticket is purchased, in the same booking, for that performance. Please note that NOT all price categories carry student concessionary prices. Student quotas are limited and are dealt with one a first-come, first-served basis.

Each holder of a 'Registration Card for People with Disabilities' issued by the Government of the HKSAR may book ONE half-price concessionary ticket for each performance.  There are only a limited number of wheelchair seats in each venue and these will be available on a first-come, first-served basis.  Proof of identity has to be shown for inspection at the admission point. Those who fail to do so will be required to pay the full ticket price and handling charges.

Re-sale Service and Standby Reservations

From 6 December 2008 to 8 March 2009, a re-sale service for tickets to sold-out performances is available at the Festival Information Counters up to 1 hour before the curtain time of each performance. A service charge of HK$20 will be deducted from each ticket re-sold successfully. Only cash payments will be accepted.

From 6 December 2008 to 8 March 2009, patrons can inquire and register (in person or by telephone) at the Festival Information Counters to purchase re-sale tickets of sold-out performances. Patrons will be contacted via telephone once tickets are available. Only cash payments will be accepted.

URBTIX Internet Ticketing Service

Starting from 10:00 am on 6 December 2008, Festival tickets can be booked online using URBTIX Internet Ticketing Service at www.urbtix.hk. Tickets will be sent to the subscribers by mail. The service fee is HK$6.5 per ticket and up to a maximum of HK$20 per order. If tickets are requested to be sent by registered post, the service fee is HK$45 per order.

HK Ticketing Internet Booking

Starting from 10:00 am on 6 December 2008, Festival tickets to performances at the Hong Kong Academy for Performing Arts and Fringe Club may also be booked on the HK Ticketing website at www.hkticketing.com.  A booking fee of HK$10 per ticket will apply.  Patrons may choose to collect their tickets at any HK Ticketing outlet, or request delivery by courier or by mail to a specific address subject to an additional courier or mailing charge.
 

URBTIX Telephone Credit Card Booking
Hotline : (852) 2111 5999 (10:00 am - 8:00 pm daily Hong Kong time)

Telephone credit card bookings for Festival tickets are available through URBTIX from 10:00 am on 6 December 2008 until 7 days before each performance.  Tickets will be sent to the subscribers by mail.  The service fee is HK$6.5 per ticket and up to a maximum of HK$20 per order.  If tickets are requested to be sent by registered post, the service fee is HK$45 per order.

URBTIX Free Telephone Reservation
Hotline : (852) 2734 9009 (10:00 am - 8:00 pm daily Hong Kong time)

Free telephone reservations are accepted from 7 December 2008 until 7 days before each performance.  Tickets must be collected within three days of the reservation date (counting the date of reservation as day one), after which the reservation will be cancelled if tickets are uncollected.

HK Ticketing Telephone Booking
Hotline : (852) 31 288 288 (10:00 am - 8:00 pm daily Hong Kong time)

Starting from 10:00 am on 6 December 2008, Festival tickets to performances at the Hong Kong Academy for Performing Arts and Fringe Club may also be booked through the HK Ticketing booking hotline.  A booking fee of HK$10 per ticket will apply.  Patrons may choose to collect their tickets at any HK Ticketing outlet, or request delivery by courier or by mail to a specific address subject to an additional courier or mailing charge. 

Counter Booking at URBTIX Outlets

Standard price tickets, half-price tickets for students and people with disabilities will be available from 6 December 2008 onwards at all URBTIX outlets.  Payments in cash and credit cards (American Express, MasterCard, Diners Club and Visa) are accepted.

See URBTIX Outlets & Opening Hours

Counter Booking at HK Ticketing Outlets

Starting from 6 December 2008, Festival tickets to performances at the Hong Kong Academy for Performing Arts and Fringe Club are also available through the following HK Ticketing outlets.  Payments in cash and credit cards (American Express, MasterCard and Visa) are accepted. 

• Hong Kong Academy for Performing Arts
• Hong Kong Convention and Exhibition Centre
• Fringe Club
• All Tom Lee Music Co Ltd branches
• AsiaWorld-Arena
• The Academy’s Landmark Heritage Campus - Béthanie
• Hong Kong International Trade & Exhibition Centre
  

• Booking forms can be found in the 2009 Hong Kong Arts Festival Programme & Booking Guide, available at all URBTIX outlets.  Also, you can download a copy here -> Standard Ticket Booking Form / Student Ticket Booking Form
• Complete the Booking Form in black ink, please include your phone number in case we need to contact you for further details.
• Mail the completed form to URBTIX* on or before 28 November 2008 together with a cheque / cashier's order (crossed and made payable to 'The Government of the HKSAR') OR with credit card information filled in, and a stamped, self-addressed envelope (not smaller than 10x17cm).
  
  

  * URBTIX
  Level 9, Administration Building
  Hong Kong Cultural Centre
  10 Salisbury Road
  Tsim Sha Tsui
  Kowloon, Hong Kong
  (2009 Hong Kong Arts Festival)

• Postage reference for local subscribers:

  HK$1.40 - 1 to 8 tickets
  HK$2.20 - 9 to 15 tickets
  HK$3.00 - 16 to 30 tickets
  (Please adjust the postage if you book more than 30 tickets)

• Please be sure not to double-book tickets.  For each subscription, please send only one official Booking Form via a single booking method (by fax, by post or on the Festival website).

Please also refer to Conditions of Sales

• Booking forms can be found in the 2009 Hong Kong Arts Festival Programme & Booking Guide, available at all URBTIX outlets.  Also, you can download a copy here -> Standard Ticket Booking Form / Student Ticket Booking Form
• Complete the Booking Form in black ink, please include your credit card information, postal address and phone number in case we need to contact you for further details.
• Fax the completed Booking Form to (852) 2802 8160 no later than 28 November 2008.
• Please be sure not to double-book tickets.  For each subscription, please send only one official Booking Form via a single booking method (by fax, by post or on the Festival website).

Overseas Fax Booking
Hotline : (852) 2734 9011 (10:00 am - 8:00 pm daily Hong Kong time)

Starting from 7 December 2008 onwards, overseas patrons may call the URBTIX Booking Hotline to reserve Festival tickets. Patrons will be faxed to confirm the booking information and credit card details (payment by Visa and MasterCard are accepted). The seats will then be reserved for up to three days.  Once the confirmed reservation form has been faxed to URBTIX before the reservation deadline, the order will be processed and the patrons will be faxed back a confirmation letter containing ticket collection details at the performing venues.  The service fee is HK$20 per order.  Student tickets and tickets for disabilities are not available for overseas fax booking.

Please also refer to Conditions of Sales

FOR MORE INFORMATION

Enquiries

If you would like to enquire your advance booking record and receive the email acknowledgement again, please click here.
Ticketing enquiries: enquiry@hkaf.org
Festival Programme Enquiry Hotline: (852) 2824 2430
(Mondays to Fridays: 9:00 am - 1:00 pm & 2:00 pm - 5:30 pm Hong Kong time)
URBTIX hotline: (852) 2734 9009 (10:00 am - 8:00 pm daily Hong Kong time)
HK Ticketing hotline: (852) 31 288 288 (10:00 am - 8:00 pm daily Hong Kong time)

Festival Information Counters

Festival Information Counters are located in the foyers of the Hong Kong Cultural Centre and the Hong Kong City Hall from 2 December 2008 to 8 March 2009.

Opening hours: 12:30pm - 8:30pm daily (Daily break 4:30pm - 5:00pm Hong Kong time)
Except:            22, 24 December 2008 (12:30pm - 6:00pm Hong Kong time)
                       25 January 2009 (12:30pm - 5:00pm Hong Kong time)
                       25, 26 December 2008, 1 January, 26-28 January, 2009 (Closed)
Telephone:       (852) 2724 5533 (Hong Kong Cultural Centre)
                       (852) 2523 0527 (Hong Kong City Hall)